Skill Module- Group Problem Solving
- Principles
-
Skills
- Brainstorming
- Facilation and mediation
- Process improvement
Brainstorming Principles
- Clarify what will be done with the priorities before using any of the above
A process Improvement Model
- Aim
- Reality
- Root Causes
- Improvement options
- Value- added implementation
- Evaluation
Monday, May 31, 2010
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